The “screen recording failed to save 5831 or 5823” error on apple devices is a common issue affecting Apple device users. Apple has released many updates to help solve the problem, but some still experience difficulties. This error usually occurs when people use the screen recording feature but cannot save it. This can be a massive headache to fix and annoying to come across whenever you need to record something. Here in this article, we’ll be looking through “how to fix screen recording failed to save due to 5823 error”.
- 1 How to fix screen recording failed to save due to 5823 error/5831 error?
- 1.1 Quick Fixes
- 1.2 Advanced Fixes
- 2 Conclusion
How to fix screen recording failed to save due to 5823 error/5831 error?
Before diving into the more advanced fixes, let’s try some quick fixes to see if that solves the problem.
Close all running apps on your Apple device
This error may be caused due to specific app permissions messing with the screen recording feature. For your first fix, close all the running apps on your device by swiping up from the bottom of your screen. It’s not possible to complete all apps simultaneously on an Apple device, so you will have to do this one at a time. Once all apps are closed, start a screen recording session and check if the problem persists.
Restart your device
If the above fix doesn’t work, you can try ultimately turning off your device and switching it back on again. Once you turn off the device, keep it off for a minute, then turn it on. Again, check to see if you’re able to save your screen recording.
Charge your device / Low power mode
There may be cases where low battery affects the saving function of your screen recordings. This is not always the case, but it could be affected in some instances. Once an Apple device’s battery runs very low, it will turn off most non-essential services to save battery. Screen recordings are not considered essential, so the device may not be able to save your recordings.
The same happens if your device is older and on low power mode. This again stops non-essential services, so your recording may get affected. You can try charging your device to full and try screen recording again. You should also take your device off low power mode to check if that works.
If any of the above fixes didn’t work, then it may be time to try something different. If you received the screen recording failed to save 5831 error, then it can mean any of the following:
- Your device’s storage space is full, and so you can’t save anything else
- You’re attempting to record copyrighted content
- Your device is facing a technical issue
So, we won’t know exactly what the problem is without testing first. Let’s look at how we can mitigate each of these issues.
Re-check your storage space
One important point to keep in mind is that if you have very little free space, your device can start to develop problems. This is why it is always recommended that you keep a portion of your storage empty to avoid these issues.
You can check your device’s storage by visiting Settings > General > iPhone Storage.
Ensure you at least have 5-10% of your storage capacity free. For example, if you have 128GB, at least 5GB should be unused. If your storage is full, take measures to clear out some of that space.
Check for copyrighted content recording
Though this may be rare, there would be some content that you are unable to record. To test this, simply try to screen record an app on your device. For example, you could screen record your Photos app. If the error persists, then it isn’t because of copyright content and you’ll have to look for another solution.
Check if you’ve given the appropriate permissions
An Apple device runs differently from other OS. Your device will not be able to screen record without having the right permissions. There are many privacy restrictions set up on an Apple device, so you’ll have to provide these permissions to screen record.
To check if you have blocked any content or placed any restrictions, visit Settings > Screen Time > Content & Privacy Restrictions. From here, you can click on the first button to enable content restrictions. Then navigate to Content Restrictions > Screen Recording. Ensure this option is set to “Allow.”
Now try screen recording again.
Update your device to the latest version
If your device is facing a technical issue, then you easily solve it by updating your device to the latest version. The developers usually iron out these kinks in new updates, so chances are the issue you’re facing has been addressed. This is especially true if you rarely update your device.
To update to the latest version, you’ll need to visit Settings > General > Software Update.
You’ll first need to download the update and then manually click on the update button to start the process. Your device should be charged above 50% to start the update. This process can take anywhere from 10 – 30 minutes, so don’t remove the device from the charger during this time. Once updated, try screen recording again to check if it works.
Check your microphone settings
There are some apps that don’t allow the recording of sound through the microphone due to privacy concerns. This could be affecting the screen recording feature as well. So, here’s what you should do:
Navigate to Settings > Privacy > Microphone. From here, turn all options to “off”.
Try screen recording now to see if it works. If it does, then your best option would be to record your screen without a microphone. Simply unpair (or unplug) your mic, give the appropriate apps permission to use the mic again, and screen record without external audio.
But, if you want to record with external sound, you should consider ditching the in-built screen recording feature and using an online app or downloadable software to screen record. This might be a better option.
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Hopefully, one of these fixes helped you circumvent the “screen recording failed to save 5831” error. If you’re still facing the issue, you should contact Apple support to identify if there are any other solutions.